7-day guarantee

If it is not what you expected, you can ask for a refund within 7 calendar days after your purchase.

How to ask

Open the access link of your purchase and use "Request a refund", or use the "Contact us" page. You do not need email or a login. Refunds are issued manually, to your original payment method, and access to the content is closed.

Refund timing

We reply to refund requests within 2 business days. Card refunds: we ask the card company to reverse the charge within 2 business days, and the credit shows on your statement on your bank's timeline.

If your card was charged in Brazilian reais, the refund is also made in reais, so the amount you get back in your currency may be slightly different, depending on your bank's exchange rate.