Terms of use

What the service is

Pathelle delivers, online, PDF guides with information and support on health and wellbeing (ADHD, fertility and autism in adult life). Access is released automatically once payment is confirmed, on a private page reachable through a link.

Nature of the content

Educational and support material. It does not diagnose, does not replace a medical visit, and does not recommend treatment or promise results, such as pregnancy: a health professional, together with you, assesses and decides what to do.

The content was written from recognized sources, gathered at the end of each guide, chapter by chapter. Laws, services and guidelines change: confirm what applies today in your city or country. In an emergency, seek care without waiting.

Payment and delivery

Payment is made by card, as a single payment with no recurring charge. The content is released automatically once payment is confirmed. Whoever has the link has access, so keep it safe and do not share it.

Guarantee and refund

You can ask for a refund within 7 calendar days after your purchase, from the access link ("Request a refund" button) or the "Contact us" page. Refunds are issued manually, to your original payment method, and access to the content is closed.

We reply to refund requests within 2 business days. Card refunds: we ask the card company to reverse the charge within 2 business days, and the credit shows on your statement on your bank's timeline.

If your card was charged in Brazilian reais, the refund is also made in reais, so the amount you get back in your currency may be slightly different, depending on your bank's exchange rate.

Responsibilities

You are responsible for entering correct information. Wrong data changes the result of the content. Nothing in these terms limits the consumer rights you have under the law.